RDI Connect offers state of the art contact center solutions tailored to your business strategy. Experts in inbound & outbound customer care and sales, we’ve got the big business tools with the small business touch to make each connection count.
Get contact center outsourcing solutions for all of your company’s needs: We’ve got you covered 24/7/365, with PCI, HIPAA, and SOCII compliant support.
RDI occupies a unique space in the contact center industry. With over 40 years of delivering best-in-class results, we remain young at heart thanks to our Winning Smart approach: We ask questions, listen, learn the nuances of your business… and let our results do the talking for us.
Phone
Chat
Text
Social
our clients tell it better than we do…
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“RDI has proven to be a leader and a constant top producer. RDI‘s competitiveness and hands‐on approach impacts daily results and the bottom line through their ability to communicate, develop front‐line employees, and focus on the goal at hand. If great results are expected, RDI delivers.”
– Fortune 100 Business Solutions Provider
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“We haven’t launched a call center of this magnitude in decades. Surprisingly, just based off of our prior experiences with other vendors, it’s been amazing… everything that we had hoped for it to be. It’s been so refreshing and just very exciting to see that I am entrusting our service experience to a wonderful group of people. And when I walk out the door, I know that they’re going to deliver on my service promise whether I’m standing in these four walls or not.”
– Financial Institution
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“RDI Connect has demonstrated their ability to deliver both effective and efficient support during peak periods, times of change and times of hardship. We value our relationship with RDI Connect and look forward to a long and prosperous future together.”
- Educational Content, Technology, and Services Company
Earn Well
Learn Well
Live Well
It’s our way of life.
Our people are our greatest asset & our best investment.
UPCOMING EVENTS: Biz Over Brews
REGISTER TODAY! Virtual Networking Events
01.14.21 @ 4 PM Winning Smart with Speech Analytics
02.18.21 @ 4 PM Winning Smart with Employee Engagement
03.18.21 @ 4 PM Winning Smart with Contingency Planning
* Registered guests will be entered into a raffle to earn a $100 gift card. Grab a cold one, fire up your zoom video camera, and join us.