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About Us.
Our mission is to improve your business. We wear your jersey and we are in it to win it with Grit and Grace.
We go above and beyond with our individualized contact center approach to your unique business needs… like when you meet someone for the first time but swear you’ve met them before, RDI builds the same trust and excitement.
Meet Our Team
Our “Winning Smart” motto represents an unmatched combination of knowledge and passion you will see in every member of our team.
Industries We Serve
We deliver premier contact center solutions to our diverse partners range from Fortune 500 to innovative start-ups.
The RDI Family
RDI Corporation is a family-owned and operated team of service solutions committed to the relentless pursuit of the ultimate customer experience. Founded in 1978 in Cincinnati, OH, RDI continues to grow, with 11 domestic and near-shore locations and more than 3,500 in-house and work-from-home employees. Our four award-winning brands are a team of problem-solvers devoted to Winning Smart. We’ve got the big business tools - from contact center outsourcing to full-service market research, strategic digital marketing and managed IT services, inbound and outbound services, outsourced lead generation services to an outsourced sales team, 24/7 contact center to bilingual answering services – but the bigger we get, the smaller we act. Learn more about how we have what it takes to take your business to the next level and beyond.
DEDICATED EMPLOYEES
YEARS IN BUSINESS
GLOBAL LOCATIONS
DIVISIONS
UNIFIED BRAND