We go above and beyond with our individualized contact center approach to your unique business needs… like when you meet someone for the first time but swear you’ve met them before, RDI builds the same trust and excitement.

Meet Our Team


Our “Winning Smart” motto represents an unmatched combination of knowledge and passion you will see in every member of our team.

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Industries We Serve


We deliver premier contact center solutions to our diverse partners range from Fortune 500 to innovative start-ups.

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Case Studies


Read customer experience stories and BPO-related case studies to learn more about our approach to challenges we’ve solved for our clients over the past 40 years and the success results we deliver.

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The RDI Family


RDI Corporation is a family-owned and operated team of service solutions committed to the relentless pursuit of the ultimate customer experience. Founded in 1978 in Cincinnati, OH, RDI is continues to grow, with 11 domestic and near-shore locations and more than 3,500 in-house and work-from-home employees. Our four award-winning brands are a team of problem-solvers devoted to Winning Smart. We’ve got the big business tools - from contact center outsourcing to full-service market research, strategic digital marketing and managed IT services – but the bigger we get, the smaller we act. Learn more about how we have what it takes to take your business to the next level and beyond.

3500

DEDICATED EMPLOYEES
42

YEARS IN BUSINESS
11

GLOBAL LOCATIONS
4

DIVISIONS
1

UNIFIED BRAND