Connersville, Indiana – On Friday, October 2, 2020, 11:00 a.m., the Fayette County Chamber of Commerce will celebrate the Grand Opening of RDI Connect’s new Indiana contact center located in Connersville with a ribbon-cutting at 531 N. Central Avenue, Connersville, Indiana 47331. The Chamber’s ribbon-cutting is part of their two-hour Open House (11 am to 1 pm), which the public is invited to attend to meet their staff, tour the newly renovated facility, and learn about their services. Refreshments and swag-bag giveaways will be part of the day’s celebration.
New Connersville Indiana Contact Center
RDI Corporation operates four lines of business composed of contact center outsourcing, managed IT services, market research and analytics, and digital marketing. The company invested over $500,000 to expand this new Connersville location into an 11,000 square-foot state-of-the-art contact center.
“We are beyond excited that Connersville is our newest community partner,” said Matt Dowd, senior vice president of contact center operations. “We believe in this community and look forward to a long-lasting relationship. Special thanks to Connersville EDG and the state of Indiana for their hands-on help during our site search.” This RDI Connect expansion to Connersville will create up to 125 new jobs by the end of 2023.
RDI Connect Work-in-house and Work-from-home
RDI Connect provides contact center support in an outsourced environment, customized to the needs of the client business. According to the new site manager, Jordan Purcell, RDI currently has over 100 clients, ranging from Fortune 500 companies to innovative start-ups in industries including healthcare, telecommunications, financial services, utilities, publishing, home improvement, insurance, education retail, and e-commerce.
“We are hiring team members to work in-house and work-from-home. Our employees enjoy coming to work in such an engaging environment. RDI Connect is an active community member and hopes to play a key role in the economic development and quality of life in Fayette County for many years to come.”
Photo Gallery from Grand Opening
We would like to thank everyone who came out for the grand opening of our newest RDI Connect contact center in Connersville, Indiana. Thank you Fayette County Chamber of Commerce for hosting the ribbon-cutting. We were very honored that so many Chamber Diplomats, as well as local, state, federal dignitaries and representatives attended in support of our newest community partnership. We believe in Connersville and look forward to a long-lasting relationship. Special thanks to Mayor Chad Frank, Gertrud Whitaker (Chamber Executive Director), Dan Parker (EDG Connersville), Trevor Lane (IEDC), Jordan Purcell (RDI Site Director), Matt Dowd (RDI SVP Contact Center Operations), Peggy McCarthy (Director of Facilities & Special Projects), RDI Family and friends.
About RDI Corporation
RDI Corporation was founded in 1978 and is headquartered in Cincinnati, OH. The company provides outsourced contact center and technology solutions for businesses, in addition to providing market research and digital strategy to create a full suite of services. For more information about RDI, visit RDICorp.com.