Sales is in our DNA and our clients rely on RDI as a go-to partner for a wide range of sales needs from sales of continuity subscription/memberships, complex technical products, to licensed insurance agents, to healthcare and financial services, and retail sales. RDI’s telesales solutions span the entire customer lifecycle helping our clients attract, acquire, support, and optimize customer relationships.
RDI is continuously moving the needle on conversions with our consultative sales approach, whereby agents are trained to ask probing questions and practice active listening with the purpose of leading the conversation. Agents are also skilled in the art of tailored packaging, ensuring offers are targeted to customer’s stated needs. Above all, RDI’s love of competition - whether it be between RDI and other providers, among internal teams, or even within ourselves - ensures goals are met, new ones set, and progress is never ending.
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