Skip to content
RDI Connect
  • What We Do
    • 24/7 Call Center Services
    • Customer Care
    • Sales & Lead Generation
  • About Us
    • Meet Our Team
    • Industries We Serve
    • The RDI Family
  • Resources
    • Blog
    • Case Studies
    • White Papers
  • Careers
  • Contact Us
Menu
Type and press enter to search

Category: Speech Analytics

190 Billion Reasons Why You Should Find the Root Causes of Complaints Using Speech Analytics

Finding the Root Causes of Complaints Using Call Center Speech Analytics

Blog, Speech Analytics

I was fascinated by a story about the cost of complaints based on a study by the Institute of Customer Service. The research suggested that time wasted by customers making complaints, and the cost to businesses and their suppliers in dealing with them, cost the UK economy $190 billion a year in lost productivity. Jo...Continue reading

Recent Posts

  • Supported Growth:
    Increasing Client’s Sales, CX, and ROI
  • Cincinnati-based RDI Corporation Chooses Hermosillo, Mexico for Near Shore Growth, 300+ New Jobs
  • Contact Center World Names RDI Winner of the 2021 Gold Employee Wellness Program Award
  • RDI Connect Contact Center in Henderson Nevada Serves at the Las Vegas Rescue Mission
  • RDI Connect Contact Center in Nogales Mexico Impacts Lives Through Volunteering at Kino

Categories

  • Blog
  • Case Studies
  • Community Partner
  • Financial
  • Learn Well
  • Press Release
  • RDI Giveback
  • Speech Analytics
  • Uncategorized

ABOUT RDI

rdicorp.com
(800) 388-7636
winningsmart@rdicorp.com
RDI Corporation
     4350 Glendale Milford Road
     Cincinnati, OH 45242


Official Sponsor Of the Cincinnati Reds
Official Sponsor of the Cincinnati Reds

RDI SERVICES

Contact Center
Technical Services
Research & Insights
Digital Strategy

CCW Wellness

QUICK LINKS

Home
What We Do
About Us
Blog
Careers
Find a Job
Recruiting Inquiries
HR Inquiries
Contact Us

JOIN OUR MAILING LIST

By submitting this form, you are consenting to receive marketing emails from: RDI Connect, https://www.rdi-connect.com. You can revoke your consent to receive emails at any time by using the unsubscribe link, found at the bottom of every email. Emails are serviced by Mailchimp.
RDI Intuitive
RDI Ablaze
RDI Sightline
RDI Connect
2023 © RDI Connect. All Rights Reserved - Privacy Policy | Sitemap