RDI Connect blog - 9 Building Blocks to Craft a Consistent Brand Experience

9 Building Blocks to Craft a Consistent Brand Experience

As a sales leader, it’s critical that you don’t underestimate the importance of providing consistent customer service, messaging, and branding company-wide. As marketing develops a brand image, sales must be sure to sell with that image in mind, and service must meet customer needs based on what both marketing and sales have promised — none...Continue reading

Benefits of Outsourced Sales and How to Get Started

One of the biggest obstacles for growth that many companies face is the challenge of finding and hiring good salespeople. A requirement to grow any company is to find new leads then in turn make them into qualified customers, which is why sales reps can make or break a business. More than ever, many businesses...Continue reading

Call Center

What Are Call Center Services?

Call Center Services Today's modern era of business is more competitive than ever before. As a result, many companies are looking for ways to gain a competitive edge in the industry, looking for ways to acquire more customers and position themselves as an authority. One of the ways this can be done is through outsourcing...Continue reading

Test Blog

24/7 Bilingual Answering Services with Fluent English/Spanish Receptionists

RDI understands the critical importance of businesses today to have professional and experienced customer support professionals available to support customer calls within the Spanish-speaking community. We provide experienced, U.S. and nearshore agents that are expertly trained customer service professionals who are equipped to support a variety of industries. Our bilingual answering services are an affordable...Continue reading