5 Benefits Of Business Process Outsourcing (BPO)

What is Business Process Outsourcing? Business Process Outsourcing (BPO) is the act of hiring an outside company to perform services that your business needs to operate. Essentially, your company would hire a third-party organization like RDI Connect to fulfill essential but non-primary business functions. For example, an advertising agency might outsource to a financial firm...Continue reading

BPO Models: Why You Should Consider Business Process Outsourcing

What is Business Process Outsourcing (BPO)? Business Process Outsourcing (also known as BPO) is the concept of hiring another outside business to fulfill a process that your business needs to operate. RDI saves you time by taking over essential but non-primary business functions for your company. Our services include call center and managed IT services...Continue reading

RDI Connect blog - 9 Building Blocks to Craft a Consistent Brand Experience

9 Building Blocks to Craft a Consistent Brand Experience

As a sales leader, it’s critical that you don’t underestimate the importance of providing consistent customer service, messaging, and branding company-wide. As marketing develops a brand image, sales must be sure to sell with that image in mind, and service must meet customer needs based on what both marketing and sales have promised — none...Continue reading

Benefits of Outsourced Sales and How to Get Started

One of the biggest obstacles for growth that many companies face is the challenge of finding and hiring good salespeople. A requirement to grow any company is to find new leads then in turn make them into qualified customers, which is why sales reps can make or break a business. More than ever, many businesses...Continue reading